Answers questions
Prices, stock, opening hours, delivery areas and policies, answered in seconds from your own information.
AI Agents
AI agents that answer, book and sell for you, 24/7
An AI agent on your WhatsApp number, website and social inboxes. It answers from your own information, books appointments, takes orders and passes tricky cases to your team with a summary.
English, BM & ChineseOfficial WhatsApp APILive in weeks, not months
Replied in 4 sec11:42pm, Saturday
Replies in their language
ENBM中文
What it does
One agent, every channel your customers use
The agent learns your products, prices, policies and opening hours, then works the same way on every channel.
Books and reschedules
Checks live availability, confirms the slot and sends reminders, so no-shows drop.
Takes orders
Reads orders from text, photos and voice notes and books them into your system, such as SQL Account.
Qualifies leads
Asks the right questions, scores each lead and books a call or viewing with the right salesperson.
Hands off with context
Complaints and complex cases go to your staff with a summary, so customers never repeat themselves.
Reports what's happening
See what customers ask most, what the agent handled and where it needed help, every month.
AI Agents
Every enquiry answered, even at 2am
WhatsApp, web chat, Instagram and Facebook, in English, BM and Chinese, with answers based on your own information.
The agent checks live availability and stock, confirms the booking or order and sends reminders on its own.
Complaints and complex cases go to the right person with a summary of the conversation, so customers never repeat themselves.
Conversations today
WhatsApp“Do you open on public holidays?”
AnsweredIG
Instagram“Is the grey sofa in stock?”
AnsweredW
Website chat“Can I get a quote for 50 units?”
Quote sentM
Messenger“Mau tukar tarikh temujanji”
RescheduledBook an appointment
Scaling & polish · 45 min · Bangsar branch
9:0010:3014:1515:0016:3017:15
Confirmed: Sat 4 Oct, 10:30amReminder scheduled for Fri, 9:00am
Handed to your team
ML
Mei Ling · Front deskAssigned 12 sec ago
PriorityAI summary
- Customer charged twice for order #10482
- Payment reference and receipt attached
- Suggested reply: refund within 3 working days
How it goes live
From first call to a live agent in weeks
Free proposal and prototype
We look at your enquiries, channels and systems, then show you the agent in a clickable prototype.
Teach the agent
We load your products, prices, FAQs and policies, and set the rules for when to hand over.
Connect and test
WhatsApp, web chat, calendar, stock or accounting. Your team tests it on real conversations.
Go live and improve
We watch every conversation in the first weeks and keep tuning it as your business changes.
ShingTik: WhatsApp orders, booked straight into SQL Account
Customers order in Chinese, English or Malay, by text, photo or voice note. The AI books about 90% of Sales Orders.
Works with
Plugs into the tools you already use
The agent reads and writes to your existing systems, so your team keeps working the way it does today.
See all integrations- Channels: WhatsApp Business Platform, website chat, Instagram, Facebook Messenger, Telegram
- Bookings: Google Calendar, Outlook, clinic and booking systems with an API
- Orders and stock: SQL Account, AutoCount, Shopify, WooCommerce, custom databases
- Sales: HubSpot, Salesforce, Google Sheets
- Your data stays yours: PDPA-aligned, enterprise AI that doesn't train on your data
Free AI proposal + interactive prototype · no obligation
See what an AI agent would handle for you
In a free 45-minute call we look at your enquiries. Then we send a free AI proposal and an interactive prototype of the agent answering, booking and selling for you.