Inboxes everywhere
Instagram DMs, Shopee chat, WhatsApp and web chat, each checked separately, often by the same person.
Retail & e-commerce
AI for retail that answers shoppers on every channel
Shoppers ask about sizes, colours, stock and delivery on Instagram, Shopee chat, WhatsApp and your website. An AI agent answers from your live catalogue, tracks orders and keeps stock in sync, so your team can focus on selling.
Shopify, WooCommerce & ShopeeEnglish, BM & ChineseReplies 24/7
Where time goes today
More channels, the same questions
Every new channel brings more chats, more stock to keep in sync and more places for an order to go missing.
“Is this in stock?”
Staff check the system or the shelf for every size and colour question, then reply by hand.
“Where is my order?”
Tracking numbers are looked up and pasted one by one, while new questions keep coming in.
Stock out of sync
An item sells in the store and on Shopee at the same time, and someone has to cancel and apologise.
Night-time shoppers
People browse after work. Questions sent at midnight get answered the next afternoon.
Buying on gut feel
Reorders are based on memory and spreadsheets, so best-sellers run out and slow lines pile up.
What AI handles
From the first question to the reorder
Product advice
Answers questions about sizes, materials and use, compares products and suggests alternatives from your catalogue.
AI agentsLive stock checks
Looks up real stock by size, colour and branch before it replies, so shoppers get a straight answer.
AI agentsOrder status and returns
Finds the order, shares tracking and explains your return policy. Refunds and complaints go to your team with a summary.
AI agentsCart and follow-up messages
Reminders for abandoned carts, back-in-stock alerts and post-purchase follow-ups, sent at the right time.
Workflow automationStock sync across channels
Keeps stock levels in step between Shopify, WooCommerce, Shopee and your accounting or POS system.
Workflow automationDemand forecasts
Looks at sales history and seasons such as Raya, CNY and 11.11 to suggest what to reorder and when.
AI insightsExample workflow Illustrative example
An Instagram question that turns into a sale
How a typical shopper conversation could flow for a fashion store selling online and in-store.
Shopper asks on Instagram
“Got this dress in size M? Can deliver to Penang by Friday?” under a post, at 10pm.
AI checks stock and delivery
It looks up size M in your store system and replies with stock, price and the usual delivery time.
Shopper gets a link
The AI sends a checkout link to the right product page and answers a follow-up about returns.
Stock updates everywhere
When the order is paid, stock is updated on every channel and the order appears for your packing team.
Works with
Connects to your store, marketplace and accounts
The AI reads and writes to the systems you already sell through, so there's no new dashboard for your team to learn.
See all integrations- Channels: Instagram, Facebook Messenger, WhatsApp Business Platform, website chat
- Stores and marketplaces: Shopify, WooCommerce, Shopee
- Payments and accounts: Stripe, SQL Account, AutoCount, Xero
- Data and reports: Google Sheets, custom databases and APIs
- Your data stays yours: PDPA-aligned, enterprise AI that doesn't train on your data
Free AI proposal + interactive prototype · no obligation
See what AI could handle for your store
In a free 45-minute call we look at your channels, catalogue and order flow, then send a free AI proposal and an interactive prototype of the chats and tasks AI could take on.