WhatsApp never stops
Bookings, reschedules and “are you open today?” arrive one by one, and someone has to answer each of them.
Healthcare & clinics
AI for clinics that keeps the front desk free for patients
For dental, medical, aesthetic and physio clinics, single or multi-branch. An AI assistant on your WhatsApp books and reschedules appointments, sends reminders and answers patient questions in English, BM and Chinese. Anything clinical goes straight to your staff.
No diagnosis by AIPDPA-alignedAnswers after hours
Reminder sent24 hours before visit
Clinical questionPassed to staff, not answered by AI
Where time goes today
Your front desk is also your call centre
Most clinic admin is the same handful of tasks, repeated all day while patients wait at the counter.
After-hours messages wait
Patients message at night and on public holidays. By morning some have already booked elsewhere.
No-shows and gaps
Reminders are sent by hand when someone has time, so empty chairs and late cancellations slip through.
The same price questions
Treatment costs, packages, panel clinics and insurance questions, answered again and again in three languages.
Forms and claims paperwork
Intake forms, referral letters and claim documents are copied into systems by hand.
New staff ask the same things
Where is the SOP for sterilisation, which panel covers what, how to process a claim. Senior staff answer it all.
What AI handles
The routine work, with your staff in charge of care
AI takes the admin. Diagnosis, treatment advice and anything sensitive stay with your clinicians.
Bookings, reschedules and reminders
Checks availability by branch and doctor, confirms the slot and sends reminders on WhatsApp.
AI agentsPatient FAQs in three languages
Treatment and price questions, opening hours, parking and preparation, answered from your own information in English, BM and Chinese, day or night.
AI agentsSafe hand-off to staff
Symptoms, pain, complaints and anything clinical go to your team with a summary. The AI does not diagnose or advise on treatment.
AI agentsIntake forms and claims documents
Reads registration forms, referral letters and claim documents and fills in the fields for staff to check.
Document AIFollow-ups and recalls
Reminders for six-month check-ups, post-treatment check-ins and review requests, sent on schedule.
Workflow automationStaff knowledge assistant
Staff ask about SOPs, panel rules and claim steps and get an answer from your own documents, with the source.
AI insightsExample workflow Illustrative example
A late-night booking, handled before morning
How a typical after-hours enquiry could flow at a multi-branch dental clinic.
Patient messages at 11pm
“Can I book a scaling this Saturday? Also how much is it?” in Chinese, on the clinic's WhatsApp.
AI answers and offers slots
It replies in Chinese with your listed price range and the open Saturday slots at the nearest branch.
Booking confirmed
The patient picks a time. The AI books it in your calendar or clinic system and schedules a reminder.
Staff see it in the morning
If the patient mentions pain or a medical condition, the chat is flagged for a nurse with a summary.
Works with
Fits your clinic's tools and patient-data rules
Patient data is sensitive. We set clear limits on what the AI can see and say, and keep records where you control them.
See all integrations- Channels: WhatsApp Business Platform, website chat, Instagram, Facebook Messenger
- Bookings: Google Calendar, Outlook, and clinic or booking systems with an API
- Documents: Google Workspace, Microsoft 365, and your own forms and templates
- Clear limits: no diagnosis or treatment advice by AI, with clinical questions handed to staff
- Your data stays yours: PDPA-aligned, enterprise AI that doesn't train on your data, hosting in your own cloud if needed
Free AI proposal + interactive prototype · no obligation
See what AI could take off your front desk
In a free 45-minute call we look at your WhatsApp enquiries, booking flow and paperwork, then send a free AI proposal and an interactive prototype of what AI can safely handle.