/* ShingTik AI scenes — every rule scoped to .ovp-shingtik-ai. Palette from brand/design-tokens.css. */
.ovp-shingtik-ai{
  --acc:#2E7D32; --acc-strong:#1B5E20; --acc-tint:#E8F5E9;
  --navy:#1B5E20; --navy-deep:#0b2a0f; --wash:#F1F5F4;
  --gold:#FFB300; --gold-ink:#8A5F00; --gold-tint:#FFF8E1;
  --wa-hd:#075E54; --wa-bg:#ECE5DD; --wa-me:#DCF8C6; --wa-send:#1FA855;
  font-family:"Inter","Noto Sans SC","PingFang SC","Microsoft YaHei",system-ui,sans-serif;
}
.ovp-shingtik-ai .ov-note .ovi{color:var(--gold)}

/* ---------- WhatsApp phone (realistic ~0.5 aspect, island + status bar) ---------- */
.ovp-shingtik-ai .sk-phone{position:absolute;left:46px;top:8px;width:204px;height:404px;border-radius:38px;border:7px solid #0b0f14;background:var(--wa-bg);overflow:hidden;box-shadow:0 0 0 1.5px #4b5563,0 0 0 3px #1f2937,0 30px 60px -22px rgba(6,21,37,.6)}
.ovp-shingtik-ai .sk-island{position:absolute;z-index:6;left:50%;top:7px;width:58px;height:17px;margin-left:-29px;border-radius:10px;background:#0b0f14}
.ovp-shingtik-ai .sk-sbar{position:absolute;left:0;right:0;top:0;height:28px;padding:0 16px 0 20px;display:flex;align-items:center;justify-content:space-between;background:var(--wa-hd);color:#fff;z-index:5}
.ovp-shingtik-ai .sk-sbar b{font-size:10px;font-weight:700;letter-spacing:.01em}
.ovp-shingtik-ai .sk-sbar .ic{display:flex;align-items:center;gap:3px}
.ovp-shingtik-ai .sk-sbar .sg{width:11px;height:7px;background:linear-gradient(90deg,#fff 0 2px,transparent 2px 3px,#fff 3px 5px,transparent 5px 6px,#fff 6px 8px,transparent 8px 9px,#fff 9px);clip-path:polygon(0 100%,100% 0,100% 100%)}
.ovp-shingtik-ai .sk-sbar .wf{width:9px;height:7px;border-radius:9px 9px 0 0;background:#fff;clip-path:polygon(50% 100%,0 0,100% 0)}
.ovp-shingtik-ai .sk-sbar .bt{width:15px;height:7px;border:1px solid rgba(255,255,255,.8);border-radius:2px;box-shadow:inset 0 0 0 1px var(--wa-hd);background:#fff}
.ovp-shingtik-ai .sk-wa-hd{position:absolute;left:0;right:0;top:28px;height:40px;padding:0 9px;display:flex;align-items:center;gap:6px;background:var(--wa-hd);color:#fff;z-index:4}
.ovp-shingtik-ai .sk-wa-hd .bk{width:12px;height:12px;opacity:.85}
.ovp-shingtik-ai .sk-av{width:24px;height:24px;border-radius:50%;background:var(--acc);display:grid;place-items:center;font-size:11px;font-weight:800;flex:none}
.ovp-shingtik-ai .sk-wa-hd b{display:block;font-size:12.5px;font-weight:700}
.ovp-shingtik-ai .sk-wa-hd small{display:block;font-size:9px;opacity:.8}
.ovp-shingtik-ai .sk-wa-body{position:absolute;left:0;right:0;top:68px;bottom:42px;padding:7px 8px;display:flex;flex-direction:column;justify-content:flex-end;gap:5px;overflow:hidden}
.ovp-shingtik-ai .sk-day{align-self:center;font-size:9.5px;font-weight:600;color:#54656f;background:#fff;border-radius:6px;padding:2px 8px;margin-bottom:2px;flex:none}
.ovp-shingtik-ai .sk-b{position:relative;min-width:60px;max-width:92%;padding:5px 8px 15px;border-radius:8px;font-size:11.5px;line-height:1.4;color:#111b21;box-shadow:0 1px 1px rgba(0,0,0,.08);flex:none}
.ovp-shingtik-ai .sk-b.me{align-self:flex-end;background:var(--wa-me);border-top-right-radius:3px}
.ovp-shingtik-ai .sk-b.bot{align-self:flex-start;background:#fff;border-top-left-radius:3px}
.ovp-shingtik-ai .sk-b .tm{position:absolute;right:6px;bottom:2px;font-size:8.5px;font-style:normal;color:#667781}
.ovp-shingtik-ai .sk-b .tk{color:#53bdeb}
.ovp-shingtik-ai .sk-b .so{color:var(--acc-strong)}
.ovp-shingtik-ai .sk-b.cs{border-left:3px solid var(--gold)}
.ovp-shingtik-ai .sk-b .sk-who{display:block;font-size:10.5px;font-weight:700;color:var(--gold-ink);margin-bottom:1px}
.ovp-shingtik-ai .sk-typ{padding:9px 12px}
.ovp-shingtik-ai .sk-sys{align-self:center;font-size:10px;font-weight:600;color:#1565C0;background:#E3F2FD;border-radius:6px;padding:3px 8px;flex:none}
.ovp-shingtik-ai .sk-wa-ft{position:absolute;left:0;right:0;bottom:0;min-height:42px;padding:6px 6px 8px;display:flex;align-items:flex-end;gap:5px;background:#F0F2F5}
.ovp-shingtik-ai .sk-wa-in{flex:1;min-width:0;min-height:30px;padding:7px 11px;border-radius:16px;background:#fff;font-size:11.5px;line-height:1.4;color:#111b21}
.ovp-shingtik-ai .sk-wa-in .ph{color:#8696a0}
.ovp-shingtik-ai .sk-wa-ft.tall .sk-wa-in{border-radius:14px}
.ovp-shingtik-ai .sk-wa-send{width:28px;height:28px;border-radius:50%;background:var(--wa-send);color:#fff;display:grid;place-items:center;flex:none;transition:transform .2s}
.ovp-shingtik-ai .sk-wa-send .ovi{width:13px;height:13px;grid-area:1/1}
.ovp-shingtik-ai .sk-wa-send .pl{display:none}
.ovp-shingtik-ai .sk-wa-ft.sk-typing .sk-wa-send .pl{display:block}
.ovp-shingtik-ai .sk-wa-ft.sk-typing .sk-wa-send .mc{display:none}
.ovp-shingtik-ai .sk-wa-ft.rec .sk-wa-send{background:#dc2626;transform:scale(1.25);box-shadow:0 0 0 6px rgba(220,38,38,.18)}
.ovp-shingtik-ai .sk-photo{display:grid;place-items:center;width:112px;height:50px;margin-bottom:4px;border-radius:6px;background:linear-gradient(135deg,#e8d5b0,#b8905a);color:#6b4a1f;font-size:28px;font-weight:800}
.ovp-shingtik-ai .sk-lk{display:flex;align-items:center;gap:7px;margin:6px 0;padding:6px 8px;border-radius:7px;background:#F1F8F1;border:1px solid #C8E6C9}
.ovp-shingtik-ai .sk-lk .ovi{width:14px;height:14px;color:var(--acc)}
.ovp-shingtik-ai .sk-lk b{display:block;font-size:11px;color:var(--acc-strong)}
.ovp-shingtik-ai .sk-lk small{display:block;font-size:9.5px;color:#667781}
/* voice note */
.ovp-shingtik-ai .sk-vn{display:flex;align-items:center;gap:5px;min-width:140px;padding-top:2px}
.ovp-shingtik-ai .sk-vn .pb{width:20px;height:20px;border-radius:50%;background:var(--wa-send);color:#fff;display:grid;place-items:center;flex:none}
.ovp-shingtik-ai .sk-vn .pb .ovi{width:11px;height:11px}
.ovp-shingtik-ai .sk-vn .wv{display:flex;align-items:center;gap:1.6px;height:20px}
.ovp-shingtik-ai .sk-vn .wv i{width:2px;height:var(--h);border-radius:2px;background:#9aaba3;transition:background .12s calc(var(--i) * 95ms)}
.ovp-shingtik-ai .sk-vn.play .wv i{background:var(--wa-send)}
.ovp-shingtik-ai .sk-vn .d{font-size:9px;color:#667781}

/* ---------- side panel ("behind the scenes") ---------- */
.ovp-shingtik-ai .sk-side{left:274px;right:22px;top:24px}
.ovp-shingtik-ai .sk-side-hd{padding:11px 14px 10px;border-bottom:1px solid var(--line)}
.ovp-shingtik-ai .sk-side-hd b{display:block;font-size:15px;font-weight:800;letter-spacing:-.01em}
.ovp-shingtik-ai .sk-side-hd small{display:block;font-size:11px;color:var(--mut-2);margin-top:2px}
.ovp-shingtik-ai .sk-steps{padding:6px 10px 8px}
.ovp-shingtik-ai .sk-step{display:grid;grid-template-columns:28px 1fr auto;gap:10px;align-items:center;padding:7px 6px;border-radius:9px;transition:background .3s,opacity .45s ease,transform .6s var(--spring)}
.ovp-shingtik-ai .sk-step.hl{background:var(--acc-tint)}
.ovp-shingtik-ai .sk-dot{width:28px;height:28px;border-radius:50%;background:var(--wash);color:var(--mut-2);display:grid;place-items:center;transition:background .3s,color .3s}
.ovp-shingtik-ai .sk-dot .ovi{width:13px;height:13px;grid-area:1/1}
.ovp-shingtik-ai .sk-dot .i1{display:none}
.ovp-shingtik-ai .sk-step.done .sk-dot{background:var(--acc);color:#fff}
.ovp-shingtik-ai .sk-step.done .i0{display:none}
.ovp-shingtik-ai .sk-step.done .i1{display:block}
.ovp-shingtik-ai .sk-step .t{min-width:0}
.ovp-shingtik-ai .sk-step b{display:block;font-size:13px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-step small{display:block;font-size:10.5px;color:var(--mut-2);margin-top:1px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-tag{height:18px;padding:0 6px;border-radius:5px;font-size:9px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;display:inline-flex;align-items:center}
.ovp-shingtik-ai .sk-tag.ai{background:var(--gold-tint);color:var(--gold-ink)}
.ovp-shingtik-ai .sk-tag.code{background:var(--wash);color:var(--mut)}
.ovp-shingtik-ai .sk-cls{padding:10px 14px;border-bottom:1px solid var(--line-2)}
.ovp-shingtik-ai .sk-cls .ov-lbl{margin-bottom:7px;font-size:8.5px;letter-spacing:.14em}
.ovp-shingtik-ai .sk-chips{display:flex;gap:5px;flex-wrap:wrap}
.ovp-shingtik-ai .sk-chips span{height:22px;padding:0 9px;border-radius:999px;border:1px solid var(--line);font-size:10px;font-weight:600;color:var(--mut);display:inline-flex;align-items:center;transition:all .3s}
.ovp-shingtik-ai .sk-chips span.on{background:var(--acc);border-color:var(--acc);color:#fff}
.ovp-shingtik-ai .sk-cand{display:flex;align-items:center;gap:9px;padding:6px 8px;border:1px solid var(--line);border-radius:9px;margin-bottom:5px}
.ovp-shingtik-ai .sk-cand.on{border-color:var(--acc);box-shadow:0 0 0 3px rgba(46,125,50,.14)}
.ovp-shingtik-ai .sk-cand .t{flex:1;min-width:0}
.ovp-shingtik-ai .sk-cand b{display:block;font-size:11px;font-weight:700}
.ovp-shingtik-ai .sk-cand small{display:block;font-size:9px;color:var(--mut-2)}
.ovp-shingtik-ai .sk-thumb{width:28px;height:28px;border-radius:6px;background:linear-gradient(135deg,#e8d5b0,#b8905a);color:#6b4a1f;display:grid;place-items:center;font-size:13px;font-weight:800;flex:none}
.ovp-shingtik-ai .sk-sc{font-size:9px;font-weight:800;color:#047857;background:#ecfdf5;border-radius:999px;padding:3px 7px}
.ovp-shingtik-ai .sk-conf{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:700;color:var(--acc-strong)}
.ovp-shingtik-ai .sk-conf .ovi{width:14px;height:14px}
.ovp-shingtik-ai .sk-tx{font-size:12px;line-height:1.5;color:var(--ink);min-height:36px}
.ovp-shingtik-ai .sk-gate{display:flex;gap:6px}
.ovp-shingtik-ai .sk-gate .g{flex:1;display:flex;align-items:center;gap:5px;height:28px;padding:0 8px;border-radius:8px;border:1px solid var(--line);font-size:9.5px;font-weight:700;color:var(--mut-2);white-space:nowrap;transition:all .3s}
.ovp-shingtik-ai .sk-gate .g .ovi{width:12px;height:12px}
.ovp-shingtik-ai .sk-gate .g.lit{background:var(--acc-tint);border-color:var(--acc);color:var(--acc-strong)}
/* CS inbox */
.ovp-shingtik-ai .sk-inbox .c1,.ovp-shingtik-ai .sk-inbox .c2,.ovp-shingtik-ai .sk-inbox .c3{margin:10px 12px 0}
.ovp-shingtik-ai .sk-conv{display:flex;align-items:center;gap:9px;padding:8px 10px;border:1px solid var(--line);border-radius:10px}
.ovp-shingtik-ai .sk-av2{width:28px;height:28px;border-radius:50%;background:var(--gold-tint);color:var(--gold-ink);display:grid;place-items:center;font-size:12px;font-weight:800;flex:none}
.ovp-shingtik-ai .sk-conv .t{flex:1;min-width:0}
.ovp-shingtik-ai .sk-conv b{display:block;font-size:11px;font-weight:700}
.ovp-shingtik-ai .sk-conv small{display:block;font-size:9.5px;color:var(--mut-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-ai{display:inline-flex;align-items:center;gap:4px;height:22px;padding:0 7px;border-radius:999px;font-size:9px;font-weight:800;white-space:nowrap;transition:all .3s}
.ovp-shingtik-ai .sk-ai .ovi{width:12px;height:12px}
.ovp-shingtik-ai .sk-ai em{font-style:normal}
.ovp-shingtik-ai .sk-ai.on{background:var(--acc-tint);color:var(--acc-strong)}
.ovp-shingtik-ai .sk-ai.on .p,.ovp-shingtik-ai .sk-ai.off .a{display:none}
.ovp-shingtik-ai .sk-ai.off{background:#fef3c7;color:#92400e}
.ovp-shingtik-ai .sk-esc{display:flex;gap:8px;align-items:flex-start;padding:9px 10px;border-radius:10px;background:#FFFBEB;border:1px dashed #F59E0B}
.ovp-shingtik-ai .sk-esc .ovi{color:#d97706;width:15px;height:15px;margin-top:1px}
.ovp-shingtik-ai .sk-esc b{display:block;font-size:11px;font-weight:700;color:#92400e}
.ovp-shingtik-ai .sk-esc small{display:block;font-size:9.5px;color:#a16207;margin-top:1px}
.ovp-shingtik-ai .sk-reply{display:flex;gap:6px;align-items:center;padding-bottom:12px}
.ovp-shingtik-ai .sk-rin{flex:1;min-width:0;height:32px;border:1.5px solid var(--line);border-radius:8px;padding:0 10px;display:flex;align-items:center;font-size:11px;white-space:nowrap;overflow:hidden}
.ovp-shingtik-ai .sk-reply .ov-btn{height:32px}

/* ---------- Order Page · Design D (web page inside the phone) ---------- */
.ovp-shingtik-ai .sk-phone.sk-web{background:#fff}
.ovp-shingtik-ai .sk-web .sk-sbar{background:#fff;color:#0f172a}
.ovp-shingtik-ai .sk-web .sk-sbar .sg{background:linear-gradient(90deg,#0f172a 0 2px,transparent 2px 3px,#0f172a 3px 5px,transparent 5px 6px,#0f172a 6px 8px,transparent 8px 9px,#0f172a 9px)}
.ovp-shingtik-ai .sk-web .sk-sbar .wf{background:#0f172a}
.ovp-shingtik-ai .sk-web .sk-sbar .bt{border-color:#0f172a;box-shadow:inset 0 0 0 1px #fff;background:#0f172a}
.ovp-shingtik-ai .sk-url{position:absolute;left:0;right:0;top:28px;height:28px;padding:0 8px;display:flex;align-items:center;gap:6px;border-bottom:1px solid var(--line-2)}
.ovp-shingtik-ai .sk-url .cl{width:11px;height:11px;color:var(--mut)}
.ovp-shingtik-ai .sk-url .u{flex:1;height:20px;border-radius:6px;background:#F1F5F4;display:flex;align-items:center;gap:4px;padding:0 7px;font-size:8.5px;color:var(--mut)}
.ovp-shingtik-ai .sk-url .u .ovi{width:9px;height:9px;color:var(--acc)}
.ovp-shingtik-ai .sk-url .u b{font-weight:600;color:var(--ink)}
.ovp-shingtik-ai .sk-op-hd{position:absolute;left:0;right:0;top:56px;height:40px;padding:0 10px;display:flex;align-items:center;justify-content:space-between}
.ovp-shingtik-ai .sk-op-hd b{display:block;font-size:12.5px;font-weight:800;letter-spacing:-.01em}
.ovp-shingtik-ai .sk-op-hd b em{font-style:normal;color:var(--acc)}
.ovp-shingtik-ai .sk-op-hd small{display:block;font-size:8px;color:var(--mut-2);margin-top:2px}
.ovp-shingtik-ai .sk-lang{height:18px;padding:0 6px;border:1px solid var(--line);border-radius:999px;font-size:8px;font-weight:700;display:inline-flex;align-items:center}
.ovp-shingtik-ai .sk-op-search{position:absolute;left:10px;right:10px;top:98px;height:24px;border-radius:8px;background:#F1F5F4;display:flex;align-items:center;gap:5px;padding:0 8px;font-size:8.5px;color:var(--mut-2)}
.ovp-shingtik-ai .sk-op-search .ovi{width:10px;height:10px}
.ovp-shingtik-ai .sk-op-body{position:absolute;top:130px;bottom:40px;left:0;right:0;display:flex;border-top:1px solid var(--line-2)}
.ovp-shingtik-ai .sk-rail{width:52px;flex:none;background:#F6F8F6;display:flex;flex-direction:column}
.ovp-shingtik-ai .sk-rail .r{position:relative;padding:8px 4px;text-align:center;font-size:9px;font-weight:600;color:var(--mut);line-height:1.2;transition:background .25s,color .25s}
.ovp-shingtik-ai .sk-rail .r small{display:block;font-size:7.5px;color:var(--mut-2);margin-top:2px;font-weight:600}
.ovp-shingtik-ai .sk-rail .r.on{background:#fff;color:var(--acc-strong);font-weight:800}
.ovp-shingtik-ai .sk-rail .r.on small{color:var(--acc)}
.ovp-shingtik-ai .sk-rail .r.on::before{content:"";position:absolute;left:0;top:6px;bottom:6px;width:2.5px;border-radius:0 3px 3px 0;background:var(--acc)}
.ovp-shingtik-ai .sk-rail .r i{position:absolute;right:5px;top:6px;width:5px;height:5px;border-radius:50%;background:var(--gold)}
.ovp-shingtik-ai .sk-list{flex:1;min-width:0;padding:0 7px;overflow:hidden}
.ovp-shingtik-ai .sk-lh{display:flex;align-items:baseline;gap:3px;font-size:8.5px;color:var(--mut-2);padding:6px 0 3px}
.ovp-shingtik-ai .sk-lh b{font-size:10px;color:var(--ink)}
.ovp-shingtik-ai .sk-lh span{margin-left:auto;font-size:7.5px}
.ovp-shingtik-ai .sk-it{display:flex;gap:6px;padding:6px 3px;border-bottom:1px solid var(--line-2);border-radius:6px;transition:background .3s}
.ovp-shingtik-ai .sk-it.sel{background:#F3FAF3}
.ovp-shingtik-ai .sk-tile{width:32px;height:32px;border-radius:7px;display:grid;place-items:center;flex:none;padding:0;font-size:15px;font-weight:800;line-height:1;color:#5b5147;border:1px solid rgba(0,0,0,.04)}
.ovp-shingtik-ai .sk-tile.tn1{background:linear-gradient(145deg,#f6ede1,#e9dccb)}
.ovp-shingtik-ai .sk-tile.tn2{background:linear-gradient(145deg,#faf1d9,#efe0b8)}
.ovp-shingtik-ai .sk-tile.tn3{background:linear-gradient(145deg,#f4e4e1,#e7d0cc)}
.ovp-shingtik-ai .sk-tile.tn4{background:linear-gradient(145deg,#e9efe4,#d6e2cd)}
.ovp-shingtik-ai .sk-it .t{flex:1;min-width:0;display:flex;flex-direction:column}
.ovp-shingtik-ai .sk-it .t > b{font-size:9.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-it small{display:flex;align-items:center;gap:3px;font-size:7.5px;color:var(--mut-2);margin-top:2px;white-space:nowrap}
.ovp-shingtik-ai .sk-it small em{font-style:normal;font-weight:700;background:#FFB300;color:#4a3200;border-radius:3px;padding:0 3px;font-size:7px;line-height:11px}
.ovp-shingtik-ai .sk-step2{align-self:flex-end;display:inline-flex;align-items:center;gap:6px;height:18px;margin-top:4px;padding:0 2px;border:1px solid #C8E6C9;background:#F3FAF3;border-radius:999px}
.ovp-shingtik-ai .sk-step2 .mn,.ovp-shingtik-ai .sk-step2 .pl{width:14px;height:14px;border-radius:50%;display:grid;place-items:center;font-size:10px;font-weight:700;color:var(--acc)}
.ovp-shingtik-ai .sk-step2 .pl{background:#fff}
.ovp-shingtik-ai .sk-step2 .q{min-width:9px;text-align:center;font-size:9.5px}
.ovp-shingtik-ai .m2:not(.sel) .q,.ovp-shingtik-ai .m3 .q{color:#cbd5e1}
.ovp-shingtik-ai .sk-op-bar{position:absolute;left:0;right:0;bottom:0;height:40px;padding:0 9px 3px;display:flex;align-items:center;justify-content:space-between;background:#fff;border-top:1px solid var(--line)}
.ovp-shingtik-ai .sk-op-bar .sk-cnt{font-size:9px;color:var(--mut)}
.ovp-shingtik-ai .sk-op-bar .sk-cnt b{font-size:13px;color:var(--ink);margin-right:1px}
.ovp-shingtik-ai .sk-op-bar .go{display:inline-flex;align-items:center;gap:3px;height:24px;padding:0 10px;border-radius:7px;background:var(--acc);color:#fff;font-size:9.5px;font-weight:700;transition:background .2s}
.ovp-shingtik-ai .sk-op-bar .go .ovi{width:10px;height:10px}
.ovp-shingtik-ai .sk-op-bar .go.press{background:var(--acc-strong)}
/* live order summary */
.ovp-shingtik-ai .sk-cart .sk-grp{padding:7px 14px 4px;border-bottom:1px solid var(--line-2)}
.ovp-shingtik-ai .sk-cart .sk-grp p{font-size:9.5px;font-weight:800;color:var(--acc-strong);margin-bottom:3px}
.ovp-shingtik-ai .sk-ln{display:flex;align-items:center;justify-content:space-between;padding:4px 6px;margin:0 -6px;border-radius:7px;font-size:11px}
.ovp-shingtik-ai .sk-ln b{font-size:11px;font-variant-numeric:tabular-nums}
.ovp-shingtik-ai .sk-ln i{font-style:normal}
.ovp-shingtik-ai .sk-ln.flash{animation:skFlash 1s ease}
@keyframes skFlash{0%{background:#DCF3DD}100%{background:transparent}}
.ovp-shingtik-ai .sk-ready{display:flex;align-items:center;gap:6px;margin:10px 12px 12px;padding:8px 10px;border-radius:9px;background:var(--wash);color:var(--mut);font-size:10px;font-weight:700;transition:background .3s,color .3s}
.ovp-shingtik-ai .sk-ready .ovi{width:13px;height:13px}
.ovp-shingtik-ai .sk-ready.on{background:var(--acc-tint);color:var(--acc-strong)}
.ovp-shingtik-ai.v-odaisles .ov-note{right:20px;bottom:14px}

/* ---------- portal ---------- */
.ovp-shingtik-ai .sk-portal{inset:16px 20px;background:#F6F8F6}
.ovp-shingtik-ai .sk-nav{position:absolute;left:0;top:0;bottom:0;width:48px;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;align-items:center;gap:6px;padding-top:10px}
.ovp-shingtik-ai .sk-logo{width:30px;height:30px;border-radius:8px;background:var(--acc);color:#fff;display:grid;place-items:center;font-size:14px;font-weight:800;margin-bottom:6px}
.ovp-shingtik-ai .sk-ni{width:32px;height:32px;border-radius:8px;display:grid;place-items:center;color:var(--mut-2)}
.ovp-shingtik-ai .sk-ni .ovi{width:15px;height:15px}
.ovp-shingtik-ai .sk-ni.on{background:var(--acc-tint);color:var(--acc-strong)}
.ovp-shingtik-ai .sk-main{position:absolute;left:48px;right:0;top:0;bottom:0}
.ovp-shingtik-ai .sk-ph{height:52px;padding:0 14px;display:flex;align-items:center;gap:10px;background:#fff;border-bottom:1px solid var(--line)}
.ovp-shingtik-ai .sk-ph > div{flex:1;min-width:0}
.ovp-shingtik-ai .sk-ph b{display:block;font-size:13px;font-weight:800;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-ph small{display:block;font-size:9.5px;color:var(--mut-2);margin-top:2px;white-space:nowrap}
.ovp-shingtik-ai .sk-aiic{width:30px;height:30px;border-radius:50%;background:var(--acc-strong);color:#fff;display:grid;place-items:center;flex:none}
.ovp-shingtik-ai .sk-aiic .ovi{width:14px;height:14px}
.ovp-shingtik-ai .ov-btn.sm{height:28px;font-size:10.5px;padding:0 9px}
.ovp-shingtik-ai .ov-btn .ovi{width:13px;height:13px}
.ovp-shingtik-ai .ov-btn.red{background:#dc2626;border-color:#dc2626;color:#fff;height:24px;font-size:10px;padding:0 8px}
.ovp-shingtik-ai .sk-ph .ap{opacity:.45;transition:opacity .3s,background .3s}
.ovp-shingtik-ai .sk-ph .ap.ready,.ovp-shingtik-ai.v-ppay .sk-ph .ap{opacity:1}
.ovp-shingtik-ai .sk-ph .ap.press{background:var(--acc-strong)}
/* p-chat */
.ovp-shingtik-ai .sk-chat{padding:12px 14px;display:flex;flex-direction:column;gap:9px}
.ovp-shingtik-ai .sk-q{align-self:flex-end;background:var(--acc);color:#fff;font-size:11.5px;font-weight:600;padding:7px 12px;border-radius:12px 12px 3px 12px}
.ovp-shingtik-ai .sk-a{background:#fff;border:1px solid var(--line);border-radius:12px;padding:10px 12px}
.ovp-shingtik-ai .sk-srch{display:flex;align-items:center;gap:7px;font-size:11px;font-weight:600;color:var(--mut)}
.ovp-shingtik-ai .sk-srch .ovi{width:13px;height:13px;color:var(--acc)}
.ovp-shingtik-ai .sk-res{display:grid;grid-template-columns:1.25fr 1fr;gap:12px}
.ovp-shingtik-ai .sk-tbl .hd,.ovp-shingtik-ai .sk-tbl .tr{display:flex;justify-content:space-between;gap:8px;font-size:10.5px;padding:5px 2px;border-bottom:1px solid var(--line-2)}
.ovp-shingtik-ai .sk-tbl .hd{font-size:9px;font-weight:700;color:var(--mut-2);text-transform:uppercase;letter-spacing:.08em}
.ovp-shingtik-ai .sk-tbl .tr span:first-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-tbl .tr span:last-child{font-weight:700;white-space:nowrap;font-variant-numeric:tabular-nums}
.ovp-shingtik-ai .sk-tbl em{font-style:normal;color:var(--mut-2);margin-right:6px;font-size:9.5px}
.ovp-shingtik-ai .sk-chart .ov-lbl{font-size:8px;letter-spacing:.1em;margin-bottom:6px}
.ovp-shingtik-ai .sk-chart .bars{height:112px;display:flex;align-items:flex-end;gap:7px;border-bottom:1px solid var(--line);padding:0 4px}
.ovp-shingtik-ai .sk-chart .bars i{flex:1;height:0;background:var(--acc);border-radius:3px 3px 0 0;transition:height .7s var(--spring)}
.ovp-shingtik-ai .sk-chart.grow .bars i{height:var(--h)}
.ovp-shingtik-ai .sk-chart .bars i:nth-child(2){transition-delay:.08s}.ovp-shingtik-ai .sk-chart .bars i:nth-child(3){transition-delay:.16s}
.ovp-shingtik-ai .sk-chart .bars i:nth-child(4){transition-delay:.24s}.ovp-shingtik-ai .sk-chart .bars i:nth-child(5){transition-delay:.32s}
.ovp-shingtik-ai .sk-fresh{display:flex;align-items:center;gap:5px;font-size:9.5px;color:var(--mut-2);margin-top:8px}
.ovp-shingtik-ai .sk-fresh .ovi{width:12px;height:12px;color:var(--acc)}
.ovp-shingtik-ai .sk-comp{position:absolute;left:14px;right:14px;bottom:12px;height:40px;border:1.5px solid var(--line);border-radius:12px;background:#fff;display:flex;align-items:center;padding:0 6px 0 12px;font-size:11.5px;transition:border-color .25s,box-shadow .25s}
.ovp-shingtik-ai .sk-comp.focus{border-color:var(--acc);box-shadow:0 0 0 4px rgba(46,125,50,.12)}
.ovp-shingtik-ai .sk-comp .ph{color:var(--mut-2)}
.ovp-shingtik-ai .sk-comp .snd{margin-left:auto;width:28px;height:28px;border-radius:8px;background:var(--acc);color:#fff;display:grid;place-items:center}
.ovp-shingtik-ai .sk-comp .snd .ovi{width:14px;height:14px}
.ovp-shingtik-ai.v-pchat .ov-note{right:34px;bottom:72px}
/* p-po */
.ovp-shingtik-ai .sk-po{display:grid;grid-template-columns:168px 1fr;gap:12px;padding:12px 14px}
.ovp-shingtik-ai .sk-doc{position:relative;height:262px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px 11px;overflow:hidden;font-family:ui-monospace,"JetBrains Mono",monospace}
.ovp-shingtik-ai .sk-doc .dh{font-size:10.5px;font-weight:700;color:var(--ink);font-family:"Inter","Noto Sans SC",sans-serif;margin-bottom:8px}
.ovp-shingtik-ai .sk-doc .dh small{display:block;font-size:7.5px;color:var(--mut-2);font-family:ui-monospace,monospace;margin-top:2px;letter-spacing:.04em}
.ovp-shingtik-ai .sk-doc .dl{font-size:9.5px;color:var(--ink-soft);padding:7px 0;border-bottom:1px dashed var(--line)}
.ovp-shingtik-ai .sk-doc .stamp{position:absolute;right:10px;bottom:14px;transform:rotate(-7deg);border:1.5px solid #dc2626;color:#dc2626;font-size:8.5px;font-weight:800;padding:2px 6px;border-radius:4px}
.ovp-shingtik-ai .sk-doc .sk-scan{position:absolute;left:0;right:0;top:0;height:2px;background:var(--acc);box-shadow:0 0 12px 3px rgba(46,125,50,.45);opacity:0}
.ovp-shingtik-ai .sk-doc.scanning .sk-scan{opacity:1;animation:stScan 1.3s ease-in-out}
@keyframes stScan{from{top:0}to{top:100%}}
.ovp-shingtik-ai .sk-lines{position:relative}
.ovp-shingtik-ai .sk-lines .ov-lbl{font-size:8.5px;letter-spacing:.12em;margin-bottom:5px}
.ovp-shingtik-ai .sk-lines .ov-lbl span{text-transform:none;letter-spacing:0;font-weight:600}
.ovp-shingtik-ai .sk-lines .ln{display:flex;align-items:center;gap:9px;padding:6px 9px;background:#fff;border:1px solid var(--line);border-radius:9px;margin-bottom:5px;transition:background .3s,border-color .3s,opacity .45s ease,transform .6s var(--spring)}
.ovp-shingtik-ai .sk-lines .ln.bad{background:#FEF2F2;border-color:#FCA5A5}
.ovp-shingtik-ai .sk-lines .d{width:7px;height:7px;border-radius:50%;background:#dc2626;flex:none}
.ovp-shingtik-ai .sk-lines .d.ok{background:#16a34a}
.ovp-shingtik-ai .sk-lines .t{flex:1;min-width:0}
.ovp-shingtik-ai .sk-lines .t small{display:block;font-size:8.5px;color:var(--mut-2)}
.ovp-shingtik-ai .sk-lines .t b{display:block;font-size:11px;font-weight:700;margin-top:1px}
.ovp-shingtik-ai .sk-lines .qt{font-size:10.5px;font-weight:700;white-space:nowrap}
.ovp-shingtik-ai .sk-pick{position:absolute;left:24px;top:232px;z-index:5;width:200px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 14px 30px -10px rgba(6,21,37,.35);padding:4px}
.ovp-shingtik-ai .sk-pick .o{display:block;padding:6px 8px;border-radius:7px}
.ovp-shingtik-ai .sk-pick .o1{background:var(--acc-tint)}
.ovp-shingtik-ai .sk-pick b{display:block;font-size:11px}
.ovp-shingtik-ai .sk-pick small{display:block;font-size:8.5px;color:var(--mut-2);font-family:ui-monospace,monospace}
.ovp-shingtik-ai .sk-warn{display:flex;align-items:center;gap:6px;margin-top:4px;padding:7px 9px;border-radius:9px;font-size:10px;font-weight:700;background:var(--wash);color:var(--mut)}
.ovp-shingtik-ai .sk-warn .ovi{width:13px;height:13px}
.ovp-shingtik-ai .sk-warn.on{background:#FFFBEB;color:#92400e}
.ovp-shingtik-ai .sk-warn.ok{background:var(--acc-tint);color:var(--acc-strong)}
.ovp-shingtik-ai.v-ppo .ov-note{left:36px;bottom:14px}
/* p-pay */
.ovp-shingtik-ai .sk-pay{margin:12px 14px;background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}
.ovp-shingtik-ai .sk-pay .hd,.ovp-shingtik-ai .sk-pay .pr{display:grid;grid-template-columns:1.45fr 1fr 1fr 1.05fr;gap:8px;align-items:center;padding:0 12px}
.ovp-shingtik-ai .sk-pay .hd{height:28px;font-size:8.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--mut-2);background:#FAFBFA;border-bottom:1px solid var(--line)}
.ovp-shingtik-ai .sk-pay .pr{height:36px;font-size:10.5px;border-bottom:1px solid var(--line-2);transition:background .3s}
.ovp-shingtik-ai .sk-pay .pr.chk{background:#F6FBF6}
.ovp-shingtik-ai .sk-pay .pr.done{background:#fff}
.ovp-shingtik-ai .sk-pay .cn{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-pay .a{color:var(--mut);font-variant-numeric:tabular-nums}
.ovp-shingtik-ai .sk-pay .b{font-weight:800;font-variant-numeric:tabular-nums}
.ovp-shingtik-ai .sk-res2{font-style:normal;font-size:9px;font-weight:800;padding:3px 7px;border-radius:999px;white-space:nowrap;opacity:0;transform:scale(.85);display:inline-block;transition:opacity .3s,transform .45s var(--spring)}
.ovp-shingtik-ai .pr.done .sk-res2{opacity:1;transform:none}
.ovp-shingtik-ai .sk-res2.ok{background:#ecfdf5;color:#047857}
.ovp-shingtik-ai .sk-res2.diff{background:#fffbeb;color:#b45309}
.ovp-shingtik-ai .sk-res2.miss{background:#fef2f2;color:#b91c1c}
.ovp-shingtik-ai .sk-sum{display:flex;gap:6px;flex-wrap:wrap;padding:10px 12px}
.ovp-shingtik-ai .sk-sum span{font-size:9.5px;font-weight:700;padding:4px 8px;border-radius:7px}
.ovp-shingtik-ai .sk-sum .g{background:#ecfdf5;color:#047857}
.ovp-shingtik-ai .sk-sum .y{background:#fffbeb;color:#b45309}
.ovp-shingtik-ai .sk-sum .rd{background:#fef2f2;color:#b91c1c}

/* notes on the chat + side-panel scenes: bottom right, under the panel */
.ovp-shingtik-ai.v-watext .ov-note,.ovp-shingtik-ai.v-waphoto .ov-note,.ovp-shingtik-ai.v-wavoice .ov-note,
.ovp-shingtik-ai.v-wacs .ov-note,.ovp-shingtik-ai.v-odlink .ov-note,.ovp-shingtik-ai.v-odreturn .ov-note{right:20px;bottom:14px}
.ovp-shingtik-ai.v-ppay .ov-note{right:30px;bottom:18px}

/* steps are visible from the first frame as pending rows, then light up (no blank panel) */
.ovp-shingtik-ai .sk-step.fx{opacity:.32;transform:none}
.ovp-shingtik-ai .sk-step.fx.in{opacity:1}
.ovp-shingtik-ai .sk-wa-ft:not(.tall) .sk-wa-in{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ---------- p-kb: Knowledge Base ---------- */
.ovp-shingtik-ai .sk-kb{display:grid;grid-template-columns:226px 1fr;gap:12px;padding:12px 14px}
.ovp-shingtik-ai .sk-kb-list{display:grid;gap:6px;align-content:start}
.ovp-shingtik-ai .sk-kb-e{display:flex;gap:8px;align-items:flex-start;padding:8px 9px;border:1px solid var(--line);border-radius:10px;background:#fff;transition:background .3s,border-color .3s,box-shadow .3s}
.ovp-shingtik-ai .sk-kb-e.sk-hit{background:#F3FAF3;border-color:var(--acc);box-shadow:0 0 0 3px rgba(46,125,50,.12)}
.ovp-shingtik-ai .sk-kb-ic{width:24px;height:24px;border-radius:6px;background:#FEF2F2;color:#dc2626;display:grid;place-items:center;flex:none}
.ovp-shingtik-ai .sk-kb-ic .ovi{width:13px;height:13px}
.ovp-shingtik-ai .sk-kb-tx{flex:1;min-width:0}
.ovp-shingtik-ai .sk-kb-tx b{display:block;font-size:10.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-kb-tx small{display:block;font-size:8.5px;color:var(--mut-2);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-kb-c{display:inline-block;font-style:normal;font-size:8.5px;font-weight:700;color:var(--acc);margin-top:3px;padding:1px 5px;border-radius:5px;transition:background .3s}
.ovp-shingtik-ai .sk-kb-c.sk-bump{background:#DCF3DD}
.ovp-shingtik-ai .sk-kb-proc{font-style:normal;color:#1565C0;background:#E3F2FD;border-radius:999px;padding:1px 6px}
.ovp-shingtik-ai .sk-kb-dot{width:7px;height:7px;border-radius:50%;background:#16a34a;flex:none;margin-top:4px}
.ovp-shingtik-ai .sk-kb-dot.sk-proc{background:#3b82f6}
.ovp-shingtik-ai .sk-kb-ask{display:flex;flex-direction:column;gap:9px;min-width:0}
.ovp-shingtik-ai .sk-kb-q{height:36px;border:1.5px solid var(--line);border-radius:10px;background:#fff;display:flex;align-items:center;gap:6px;padding:0 5px 0 11px;font-size:11px;white-space:nowrap;overflow:hidden;transition:border-color .25s,box-shadow .25s}
.ovp-shingtik-ai .sk-kb-q.sk-focus{border-color:var(--acc);box-shadow:0 0 0 4px rgba(46,125,50,.12)}
.ovp-shingtik-ai .sk-kb-q .ph{color:var(--mut-2)}
.ovp-shingtik-ai .sk-kb-q .sk-txt{min-width:0;overflow:hidden;text-overflow:ellipsis}
.ovp-shingtik-ai .sk-kb-q .snd{margin-left:auto;width:26px;height:26px;border-radius:8px;background:var(--acc);color:#fff;display:grid;place-items:center;flex:none}
.ovp-shingtik-ai .sk-kb-q .snd .ovi{width:13px;height:13px}
.ovp-shingtik-ai .sk-kb-a{background:#fff;border:1px solid var(--line);border-radius:12px;padding:11px 12px}
.ovp-shingtik-ai .sk-kb-srch{display:flex;align-items:center;gap:6px;font-size:10.5px;font-weight:600;color:var(--mut)}
.ovp-shingtik-ai .sk-kb-srch .ovi{width:12px;height:12px;color:var(--acc)}
.ovp-shingtik-ai .sk-kb-ans p{font-size:12px;line-height:1.5;color:var(--ink)}
.ovp-shingtik-ai .sk-kb-ans p b{color:var(--acc-strong)}
.ovp-shingtik-ai .sk-kb-src{display:flex;align-items:center;gap:8px;margin-top:9px;padding:7px 9px;border:1px dashed #C8E6C9;background:#F3FAF3;border-radius:9px}
.ovp-shingtik-ai .sk-kb-src > .ovi{width:14px;height:14px;color:#dc2626}
.ovp-shingtik-ai .sk-kb-src b{display:block;font-size:10.5px;font-weight:700}
.ovp-shingtik-ai .sk-kb-src small{display:block;font-size:8.5px;color:var(--mut-2);margin-top:1px}
.ovp-shingtik-ai .sk-kb-cite{margin-left:auto;font-size:8px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--acc-strong);background:#fff;border:1px solid #C8E6C9;border-radius:999px;padding:2px 7px}
.ovp-shingtik-ai .sk-kb-guard{display:flex;align-items:flex-start;gap:6px;font-size:9.5px;line-height:1.45;color:var(--mut);padding:8px 10px;background:var(--wash);border-radius:9px}
.ovp-shingtik-ai .sk-kb-guard .ovi{width:13px;height:13px;color:var(--acc);flex:none;margin-top:1px}
.ovp-shingtik-ai.v-pkb .ov-note{right:28px;bottom:16px}